CR-5000 Error

Jacob Mauermann

• December 15, 2021 14:57

I get an error when opening CR5000.  It attempts to load for awhile and then gives this error: "bms-lib,bms-client-state: Expected type 'handle' and got type 'boolean' >>>>#f".  Has anyone else run into this?

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• 

  Takashi Ichikawa

  • November 14, 2022 21:58

  Hello Jocob,

  Sorry for late reply on this.

  The cause of this error, normally from ping is not go through.

  Please try following steps.

  1. Run a "sweeper" from Command Prompt several times until you only get following 2 lines.
       "No error finished clean up processes."
       "No error finished clean up files."
     Then try open CAD File Manager.

  2. Try delete "%HOME%\cr5000\sys\.bfminit" file if it exist.

  3. Check your Firewall setting.  For System Designer use, following program need to allow go through Firewall.
     Install Directory\programs\zsys\bin\bmsmain.exe
     Label:  BMS server

  4. Check to see ping will go through or not.
     a) From Command Prompt, do "ipconfig /all > c:\temp\ipconfig.txt".
    Using information in the "c:\temp\ipconfig.txt" do following steps.
     b) From Command Prompt, do "ping -4 Host Name".  Check the return IP address and ping will go through or not.
     c) From Command Prompt, do "ping -6 Host Name".  Check the return IP address and ping will go through or not.
     d) From Command Prompt, do "ping -4 IP Address".

  If ping is not go through, then please work with your IT to figure out setting for ping to go through.

  Regards,
  Taka

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